CHIGNOLO D’ISOLA, Italy – The company Carimali announces the collaboration agreement to open a new technical assistance centre in France, aimed at providing top-notch technical support to customers in the region. Strategically located in Paris, the new centre guarantees widespread coverage throughout France, marking a pivotal advancement for Carimali in fortifying its technical assistance network in Europe.
Carimali announes the new opening of a new assistance centre in France
With the awareness that successful business in today’s landscape demands more than just a dependable product but also quality technical support, Carimali remains committed to reinforcing its services and ensuring customer proximity.
The highly qualified and experienced technical staff will provide installation and maintenance services for all Carimali machines, covering both traditional and fully automatic models.
As a result, they assure the following guarantees: a premier installation service dedicated to the accurate setup of the machine, scheduled maintenance interventions designed to uphold the machine’s reliability over time, and extraordinary maintenance interventions with minimized response times. They will also become a lighthouse for spare parts.
This expansion is poised to significantly enhance the quality of technical assistance for customers in France, enabling more efficient management of requests and ensuring prompt and practical support.
“We are excited about the company’s expanded presence in France, emphasizing our commitment to providing outstanding technical support to our customers”, says Christian Palmieri, Carimali Sales Director. “This new opening underscores our ongoing dedication to excellence in the products and services offered to our customers”.
About Carimali
For over 100 years Carimali manufactures and sales professional coffee machines, offering a complete range of fully automatic and traditional coffee machines, grinders and add-on units. Since 1919 Carimali develops technologies to improve the flavour extraction making coffee and milk-based drinks.
The Group headquarters are based in Bergamo, where the main production factory and the offices are located. A second sales and services division for Italian market is located in Milan. A second production unit is based in Suzhou, China. For more info click here.
