CHARLOTTE, NC, U.S. — Electrolux Professional North America announces the creation of a new role in our evolving and growing organization: industry veteran Mike Tokach will join the Electrolux family of brands in the capacity of Head of Sales Operations for North America. The newly created position will work with bringing together Electrolux and Grindmaster-Cecilware processes and procedures into a common platform and approach.
Mike will be reporting to John Evans, Head of the Americas for Electrolux Professional.
Reporting to Mike will be the teams of Customer Service, Logistics, Planning, Pre-Sales, and Administration for the Charlotte, North Carolina, and Louisville, Kentucky, campuses. As Electrolux acquires new companies, Mike will also play an integral role in bringing the acquired business in-house in a timely and efficient manner.
Mike has worked in Customer Service, Supply Chain Management, and Sales & Marketing for the last 25 years, with the most recent decade being in the Food Service Market.
Mike earned his Bachelor of Science degree in Secondary Education Mathematics from Bloomsburg University of Pennsylvania and his Master of Science degree in Organizational Management from the College of Misericordia. Before accepting this position, he served as the Field Marketing Director for Welbilt, Inc. He brings experience and a proven track record in process improvement initiatives, team building, and improving customer satisfaction.
Mike will be based in Charlotte. In his spare time, Mike enjoys the outdoors, especially hiking and fishing. Mike and his wife, Carmella, have been married for 25 years and are proud parents to one son, Gabriel.
