CHICAGO, USA – Jill McDonald will be returning to McDonald’s as Executive Vice President and President, IOM International Operated Markets, overseeing the company’s five largest wholly-owned international markets and the IOM Business Unit. McDonald’s CEO, Chris Kempczinski sent the following message to the McDonald’s global System, sharing its international markets leadership structure.
“As our global business and our two international segments continue to grow, each can further benefit from strong leadership teams focused closely on their needs —supporting the strong bench of talent in their segments and representing the perspectives of their markets on the Global Senior Leadership Team.
Following our leadership announcements last month, I am pleased to share that we will be returning to a structure of dedicated leadership overseeing each of our international segments. From a financial reporting standpoint, this represents no change as we’ve always reported International Operated Markets (IOM) results separate from International Developmental Licensee Markets (IDLM).
Jill McDonald will be returning to McDonald’s as Executive Vice President and President, IOM, overseeing our five largest wholly-owned international markets and our IOM Business Unit, consisting of our remaining wholly-owned international markets.
Jill began her career as a marketing trainee at Colgate Palmolive and later joined British Airways, rising through the company to eventually lead Global Marketing. Jill then joined McDonald’s as Chief Marketing Officer for our UK business and Northern Europe, and later became the Managing Director for our UK business and President, Northern Europe.
In her tenure, she sustained strong performance across all metrics of our business, including a strengthened brand, a reinvigorated employee experience and double-digit sales growth, all while fostering successful franchisee performance and engagement.
Jill’s accomplishments with McDonald’s and her deep marketing expertise and experience leading several consumer-focused businesses (including most recently as CEO of Costa Coffee), make her the perfect leader to accelerate the next phase of the IOM segment’s growth. Working closely with Chief Customer Officer, Manu Steijaert, and Chief Marketing Officer, Morgan Flatley, Jill will help us elevate our marketing and creative excellence while enhancing our crew and customer experience to unlock new growth opportunities in IOM.
Jill’s first day will be September 5. She will be based in London, reporting directly to me as a member of the Global SLT.
I am also happy to share that Jo Sempels will continue to lead our International Developmental Licensed Markets (IDLM) as Senior Vice President and President, IDL. Jo’s responsibilities will now include our large, fast-growing China business, which had reported to Ian in his capacity as President, International. Jo is a highly respected and talented leader who is known (quite literally) around the world for putting the System first.
Jo will also join our Global SLT and report directly to me, effective immediately.”
In a separate release, Jennifer Mann, Senior Vice President and President of Global Ventures, The Coca-Cola Company, issued the following statement:
“Today we announced that Jill McDonald will step down as CEO of Costa Coffee at the end of July 2022. Jill is leaving Costa to join McDonald’s in an international role. We will name a successor shortly.
Jill joined Costa in 2019 and has played a pivotal role in setting up the business for future success. She was instrumental in helping Costa navigate the pandemic, helping Costa emerge safely and stronger. Her influence on Costa will be felt for many years to come and we wish her all the best.”
