MILAN – Starbucks Canada said it plans to reopen as many stores as possible by the end of May. This will be determined on a community-by-community basis as Starbucks continues to prioritize the health and well-being of its customers and partners.
This announcement was made by Lori Digulla, president of Starbucks Canada, in an open letter to all partners today. “A lot has changed over the last six weeks,” she said.
“As we enter this new phase, we know that we can evolve how we serve our customers as restrictions begin to lift and we are ready to continue to be fluid in how we serve our communities.”
Beginning this week, customers will have access to more stores. “To start, these stores will offer our current Drive Thru, delivery and pick-up only service” reads the statement.
“From there, we will monitor and adjust our operations, making decisions to open additional stores or expand services (like curbside pick-up or walk-in orders) on a community-by-community basis working closely with local leadership, health authorities and provincial governments as the environment and regulations change” said the company in a statement.
Starbucks Canada will monitor and adjust its operations, making decisions to reopen additional stores or expand services (like curbside pick-up or walk-in orders) on a community-by-community basis working closely with local leadership, health authorities and provincial governments as the environment and regulations change.
The company shuttered many of its locations in Canada last month amid the novel coronavirus pandemic, keeping only a few shops open in or around hospitals and health-care centres.
“Our open stores have helped us learn so much about our new “take out” model and we have changing patterns and busy day parts we are adjusting to.
These stores have helped us test and refine new ways of working and new operating models, designed specifically for this social-distancing environment, and we will now roll this out more broadly” concluded Digulla.
